Ordering
How do I place an order?
Choose your branch at the top of the page, add what you need to the cart, and check out. You can pay online or on Deliivery.
Do I need an account?
Yes — an account lets us reach you about your order and keeps your addresses and order history.
Is there a minimum order?
No minimum. Delivery charge is shown in the cart before you pay.
Can I change an order after placing it?
Call us as soon as you can. If we have not started picking it, we can still change it.
Delivery
When will my order arrive?
Orders placed before 08:00 PM are delivered in 1-2 Hours the same day inside Dhaka. Later orders go out the next day.
What does delivery cost?
৳ 60 inside Dhaka. Outside Dhaka is charged by zone, and the cart shows it before you pay.
Do you deliver to my area?
Enter your address at checkout and it will tell you straight away.
Payment
How can I pay?
Online, or in cash when the order arrives.
When am I charged?
Online payments are taken when the order is placed. Cash is collected at the door.
Products & Returns
What if something is missing or wrong?
Tell us within 24 hours and we will refund or replace it.
How are weighed items priced?
You are charged for the weight actually delivered, which may differ slightly from what you ordered.
Is the online price the same as in the shop?
Yes. What you see online is the shelf price at the branch you selected.